Frequently asked questions

please see below some of our most frequently asked questions

The confirmation email you received when making your booking contains a link, or the restaurant contact details, to enable you to cancel or amend the booking.

No. If you have booked online using our free service then you pay for your Afternoon Tea on the day when you visit the venue.

Unless specified otherwise, you can cancel a booking up to the day and time of the booking. The confirmation email you received when making your booking contains a link, or the restaurant contact details, to enable you to cancel or amend the booking.

All your information is fully encrypted using SSL and PGP technology. We do not see, or hold, any of your credit card details. For further information about our booking partner's credit card terms and conditions see Terms & Conditions.

Read our article 'What Is High Tea' for details.

Some venues add a discretionary service charge to the final bill. We include details of service charges in the menu information when we are aware of this, but cannot accept responsibility for charges added which are not advertised on this site.

For bookings over a specific number of people, some restaurants ask for credit card details to guarantee the booking. The restaurant may use the details to charge you a No-Show fee, if you fail to fulfill your reservation without having notified the restaurant in advance.

Certain venues may also charge a cancellation fee for any cancellation or in the event of a cancellation not made within the allotted period of time. If for any reason you cannot fulfill your reservation, please ensure that you cancel online, or notify the venue by telephone. You will find the venue contact details in your email confirmation.

Unless specified, your card details will NOT be used to pay for your meal. You will pay for your meal at the venue.

Afternoon Tea is a meal composed of sandwiches (usually cut delicately into 'fingers') with a variety of fillings, scones with clotted cream and jam, sweet pastries and cakes.

Read our article 'What Is Afternoon Tea' for details.

In general the dress code is 'smart casual', which usually means no jeans, shorts, swimwear, trainers or sneakers. Any specific requirements are listed in the venue details. 

Afternoon Tea is a special occassion, so why not dress to impress!